1. ABOUT US

“We”, “us”, “our”, or “Maputla” refers to Maputla, a globally operated wellness and immersive experience brand conducted remotely by its founders and team across multiple jurisdictions.

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Maputla delivers retreats, immersions, digital content, programs, and related services via its website and affiliated platforms (collectively, the “Services”).

For any privacy-related inquiries, please contact:
info@maputla.com

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2. ABOUT THIS PRIVACY POLICY

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:

• Visit our website (www.maputla.com)

• Apply for or attend an immersion or retreat

• Subscribe to communications

• Purchase services or products

• Interact with us via social media or digital platforms

• Engage with any other Maputla offering

Please read this Policy carefully. By using our Services, you acknowledge the practices described herein.

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3. WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect personal information in the following ways:

A. Information You Provide Directly

Contact Information
When you subscribe, apply, register, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Country of residence

• Mailing address

• Social media handles (if provided)

• Any information submitted in application forms

Application & Health-Related Information
If you apply for an immersion, you may voluntarily provide additional personal details, including lifestyle, wellness background, goals, and other information relevant to participation.

Payment Information
If you purchase a program or immersion, payment information is processed securely by third-party payment providers. We do not store full credit card details. Payment data is governed by the relevant processor’s privacy policy.

Communications Information
We collect information you provide through:

• Emails

• Customer support interactions

• Inquiry forms

• Surveys or feedback submissions

B. Information Collected Automatically Through the Website

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Time zone setting

• Pages visited

• Referral source

• Time spent on pages

• Interaction behavior (clicks, navigation patterns)

• Cookies and tracking identifiers

We may use cookies, analytics tools, and similar technologies to:

• Improve website performance

• Understand user behavior

• Personalize content

• Deliver relevant marketing

You may control cookies through your browser settings.

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4. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to:

• Provide and manage our Services

• Process applications for immersions and retreats

• Communicate with you about programs, updates, or changes

• Send marketing communications (where permitted)

• Improve and optimize website performance

• Analyze trends and user engagement

• Maintain security and prevent fraud

• Comply with legal obligations

• Enforce agreements or protect our legal rights

We only use your information for legitimate business purposes and consistent with applicable data protection laws.

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5. WHAT IS OUR LEGAL BASIS FOR PROCESSING?

Where required by applicable law, we rely on the following lawful bases:

• Your consent

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

• Protection of vital interests

You may withdraw consent at any time by contacting us.

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6. HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your personal information with:

• Service providers (e.g., payment processors, hosting providers, analytics platforms, email marketing platforms)

• Professional advisers (legal, accounting, compliance)

• Event partners directly involved in delivering immersions

• Authorities where legally required

We do not sell your personal data.

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7. YOUR MARKETING CHOICES

You will only receive marketing communications if you have opted in, purchased services, or engaged with us in a way that permits communication under applicable law.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Contacting us at info@maputla.com

Even if you opt out of marketing, we may still send administrative or service-related communications.

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8. RETENTION OF YOUR DATA

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this Policy

• Comply with legal or regulatory obligations

• Resolve disputes

• Enforce agreements

When data is no longer required, we securely delete or anonymize it.

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9. INTERNATIONAL TRANSFERS

Maputla operates internationally and remotely.

Your personal information may be transferred to, processed, or stored in countries other than your country of residence.

Where such transfers occur, we implement appropriate safeguards to ensure compliance with applicable data protection laws.

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10. YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have rights including:

• Access to your personal data

• Correction of inaccurate data

• Deletion of personal data

• Restriction of processing

• Data portability

• Objection to processing

• Withdrawal of consent

To exercise any of these rights, please contact:
info@maputla.com

We respond in accordance with applicable data protection laws.

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11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

When significant changes are made, we will take reasonable steps to notify you. The latest version will always be available on our website.

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12. CONTACT US

Data Controller: Maputla
Operated remotely across multiple jurisdictions

For questions regarding this Privacy Policy or your personal data:

Email: info@maputla.com
Website: www.maputla.com